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Computer Aid Inc. University
CAI-U believes sharing information makes life easier, especially in the business world. We do this by offering courses created by our experts and caiu.compaid.com that allow students to gain insight, credit, and recognition. We believe in best practices and the repeated application of best practices. |
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Service Management & ITIL For Application Support
Bob Anderson has extensive experience in the field of process development and process improvement. Bob was Chief Architect for CAI's suite of support and development tools and he is also credited with the creation of CAI's proprietary methodology for managing legacy systems support. |
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Management and IT Insights
Peter DeYoe is a Director at CAI (Computer Aid, Inc.) in Wilmington, DE. CAI provides strategic consulting and outsourcing services to the Information Technology community. He can be reached at Peter_DeYoe@Compaid.com or 302-888-5530. |
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Joe and Wanda on Management
Nick McCormick is a Manager for an IT services firm where he helps companies support their computer systems. He has built and managed dozens of teams and organizations of information technology professionals. His efforts have been recognized through the receipt of multiple leadership awards to include AT&T's Partners in Delivering Excellence Award and Electronic Data System's Leadership Coaching Award.
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Ellen Gottesdiener
Ellen Gottesdiener is principle consultant and founder of EBG Consulting, Inc. She has authored numerous articles, two books and contributed to several others. A frequent speaker and adviser for numerous national conferences and local technical user groups, Ellen is a Certified Professional Facilitator (CPF) and has extensive experience as a professional workshop facilitator.
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Gary Gack
Gary Gack has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is current President of Process-Fusion.net, a consulting firm that provides assessment, strategy advice, training, and coaching related to the integration and deployment of software and IT industry best practices.
Gary Gack also participated as a Research Affiliate and Visiting Scientist in a collaboration with the SEI Software Engineering Measurement and Analysis (SEMA) group and others in creation of two new courses ("Measurement for Process Driven Improvement [MPDI]-1", which has a Lean Six Sigma process improvement ("DMAIC") focus and "MPDI-2" with a focus on more advanced aspects of Six Sigma, including elements of Design for Lean Six Sigma).
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Rex Black
Rex Black, the President and Principal Consultant of Rex Black Consulting Services, Inc., is a published expert in software, hardware, and systems testing. He is the most prolific author practicing in the field of software testing today. In addition, he has written numerous articles and papers and has presented at hundreds of conferences and workshops around the world. Rex is the president of the International Software Testing Qualifications Board and the immediate past President of the American Software Testing Qualifications Board.
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Join Our Team of Experts...
CAI-U is alway looking for new partners and new topics of interest in the IT field. Click here to complete a form indicating your interest in partnering with CAI-U. |
